Privacy Policy

1.Who we are

JONEX Global Ltd is a private limited company registered in England and Wales (company number 10773792, VAT registration number 352639880). We operate this website and are the controller of the personal information described in this policy.

Our registered office is 66 Paul Street, London EC2A 4NA. For any privacy question, email connect@jonexglobal.com.

2.What we collect

When you send an enquiry through the form, we collect what you enter: your name, work email address, company, company website, phone number (optional) and your message. We also record that you agreed to this policy, the page you sent the form from and the time you sent it.

To keep the form secure, our hosting and spam-protection services process technical information such as your IP address and browser details.

If you allow analytics or advertising cookies, Google collects information about how you use the site. See the Cookie Policy. If you reject them, we do not load these Google tools.

We do not knowingly collect information from children, and we do not ask for sensitive personal information. Please do not include it in your message.

3.Why we use it

We use your enquiry details to read and reply to your message and to discuss how we might work together. Our lawful basis is our legitimate interest in responding to business enquiries, or taking steps you ask for before entering into a contract.

We use analytics and advertising data only if you consent. Our lawful basis is your consent, which you can withdraw at any time.

We use technical data to keep the site and the form secure and to prevent spam, based on our legitimate interest in protecting the site.

We do not sell your personal information, and we do not use it for automated decision-making.

4.Who we share it with

We do not sell your personal information. We share it only where needed to run this site, respond to your enquiry and meet our legal obligations. Depending on the circumstances, we may share it with:

• Our colleagues and affiliated companies in London and Tokyo.
• Service providers that help us run this site and our business, such as website hosting, email, spam protection and analytics providers. They may use your information only to provide services to us.
• Advertising and analytics providers, but only if you have allowed analytics or advertising cookies.
• Our legal, financial and other professional advisers.
• Public authorities, regulators and other third parties, where we are required to do so by law or legal process, or where needed to protect our rights, our property or the safety of others, to prevent fraud, or to investigate suspected unlawful activity.
• A buyer or successor business, if all or part of our business is reorganised, merged, sold or transferred.

5.International transfers

Our colleagues, affiliates and service providers may be located in countries outside the UK, including Japan and the United States, whose data protection laws may differ from those in your country. Where we transfer personal information outside the UK, we make sure the safeguards required by UK data protection law are in place.

6.How long we keep it

We keep enquiry emails for 24 months after our last contact with you, then delete them, unless the law requires us to keep them for longer. Records of your cookie choice are kept for 12 months.

7.Your rights

Under UK data protection law you have the rights listed below. To use any of them, email connect@jonexglobal.com. We will respond within one month.

• Access your data
• Correct your data
• Delete your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

8.Cookies

This site uses a small number of cookies. Strictly necessary cookies are always on. Analytics and advertising cookies are off unless you allow them. The Cookie Policy explains what each does and how to change your choice.

9.Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If we make a significant change, we will say so on this page.